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17 & 18 March 2026 | Olympia London
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The 2026 Transport Ticketing Global conference agenda features unmissable insights from leaders and specialists delivering the most innovative ticketing projects around the world.
Through in-depth case studies, engaging presentations, and panel discussions, join us as we continue to set the smart ticketing industry agenda.
Explore the 2026 agenda below!
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This keynote celebrates Visa’s achievement of enabling 1,000+ tap-to-ride projects worldwide—a milestone that marks the transformation of contactless payments from pilot programs to a global standard. But the story doesn’t end at 1,000. The presentation explores what comes next: how Visa Intelligent Authorization (VIA) is now powering nationwide implementations and expanding into new mobility domains like EV charging, parking, and tolls. This upgrade to the mobility payments infrastructure, delivered through a robust partner ecosystem, unlock seamless, inclusive journeys for riders everywhere.
Around the world, transport authorities are redefining what it means to move through a city. From London to Buenos Aires, Washington DC to Sydney, the next generation of ticketing is being shaped by open payments, account-based systems, AI-driven innovation and a renewed commitment to frictionless, inclusive travel. This session brings together global decision-makers to explore how networks are modernising legacy infrastructure, transforming UX and building the foundations for a seamless connected future.
Join us as the world's most influential transport leaders share what's working, what's next and what the next decade of mobility will demand from ticketing, payments and technology.
The future of transport is being shaped by bold ideas and practical innovation. AI is helping cities move smarter. From tackling hidden fare evasion to keeping networks running smoothly by using predictive, proactive maintenance. For agencies and operators, the result is greater efficiency, stronger revenue protection, and the ability to adapt quickly to changing needs.
Join us to discover how these advances are opening new possibilities for mobility and powering the next generation of public transport.
Fare evasion remains a significant challenge for transport authorities and operators, and inspection planning often relies more on intuition than insight.
In this session, Vy shares how it developed a machine-learning model that uses historical and live operational data to predict fare-evasion risk up to 30 days in advance and identify where inspections will have the greatest impact. The result is a practical decision-support tool that helps inspection teams deploy resources more effectively and improve overall network performance.
Europe is moving towards truly seamless cross-border travel, with harmonised multimodal information and interoperable systems becoming a reality through new regulations such as the revised MMTIS and upcoming TSI Telematics. Entur is enabling this vision with a practical cross-border implementation built on open standards and the collaborative NEMU project, which connects National Access Points, operators, and authorities.
By combining Transmodel for shared semantics, NeTEx for structured timetable and network data, SIRI for real-time information, and OSDM for rail ticketing, Entur provides a unified digital representation of the European transport network. This approach supports consistent journey planning, ticketing, and real-time information across borders, demonstrating how standards-based infrastructure turns regulatory requirements into operational systems that make seamless multimodal travel a reality.
Originally developed to prevent the copying of barcode tickets, Motics has evolved into a secure validation technology that dramatically speeds up inspection while reducing fraud across public transport networks.
This session will share insights from real deployments, including accelerated inspection pilots and Munich's Web2Wallet tourist ticket, showing how Motics unlocks faster validation, simpler distribution models and a smoother passenger experience.
The UK is reaching a tipping point in the adoption of Smart Data - the secure sharing of customer account information. What started as Open Banking is leading to the introduction of Open Finance, Open Energy and then Open Transport, aided by Government legislation. So why should transport operators and suppliers implement it now?
Open-loop EMV payments have moved well beyond pilots, now live in over 900 agencies worldwide. The technology is proven; the challenge is execution. This session explores how one agency achieved 20% contactless adoption in just two months, which region is leading global open-loop adoption rates, and how a single incentive drove a 12% increase in adoption. It also examines the impact of focused marketing on ridership for digital wallets.
Attendees will gain data-driven insights on upgrade paths, fare policy, and launch strategies that distinguish successful rollouts from stalled ones. Learn how marketing tactics and rider behavior shape improved economics for agencies and operators, and where open loop fits alongside other payment options.
As digital identity becomes a core enabler of modern mobility, transit agencies are exploring how trusted, verifiable ID can unlock seamless travel, simplify concessions and strengthen passenger security.
This session examines emerging digital identity frameworks and the technologies behind them, from biometrics to national ID schemes. Join us to discover how verified identities will shape frictionless, inclusive and secure journeys in the years ahead.
After successfully rolling out nationwide EMV contactless travel, the Netherlands is now preparing for its next milestone: full migration to OVPay, the successor to OV-chipkaart.
Discover how Dutch PTO's are scaling account-based travel across millions of users and setting a new benchmark for integrated ticketing in Europe.
Join Oli Cox as East Midlands Railway presents its digital PAYG trial, where customers can tap in and out using the EMR app to travel between Leicester, Derby and Nottingham. Customers can generate a ticket for travel at just the tap of a button, and the system uses GPS-based tracking to identify the journey taken, enabling the correct fare to be automatically calculated at the end of the day, including daily and weekly caps.
This session will share insights from the live trial and how EMR's approach could help simplify fares and shape future PAYG models across the rail network.
Operators around the world are exploring biometrics as a way to reduce friction and speed up passenger journeys, allowing travellers to move through stations without presenting a card, barcode or device. By linking a verified biometric identity to an account-based ticketing back office, ‘face-as-token' travel can enable seamless, hands-free validation while preserving existing fare rules and payment methods.
This session will examine real-world pilots, the operational and policy considerations and the safeguards needed to deploy biometrics responsibly in public transport.
With the nationwide rollout of the Rejsekort mobile app in September 2024, following a limited pilot in April, Denmark is moving decisively towards mobile-first public transport. This session looks at how the app is being scaled while a non-digital, card-based alternative (Basiskort) and new readers are introduced to ensure everyone can travel, and at the roadmap to discontinue the existing plastic card by 2026.
We'll discuss early lessons, inclusion and what Denmark's approach means for other markets planning similar transitions.'
Northern was selected to lead three Digital PAYG trials in Yorkshire with three different suppliers to provide an excellent testbed for this emerging and innovative payment system in the UK, whereby customers can tap in to the journeys via their device and allow GPS tracking alongside an intelligent back office to calculate the best fares for their journey. This is alongside emerging integrated and capped PAYG systems in Greater Manchester and the North East, as elected mayors create local, integrated transport systems across the North.
With highly encouraging early results and deep customer insight, Alex will present early lessons and success stories, and answer the question: where could this all lead to next across an integrated railway inside a range of multi-modal public transport networks across the north?
As transit networks embrace open payments, digital ticketing and ABT systems, the cybersecurity stakes have never been higher.
This session explores global best practices to protect fare collection and passenger payment data, from preventing fraud and ransomware attacks to securing API's, back offices and payment gateways.
As the UK moves towards a new rail structure under GBR, not all operators face the same journey. This session brings together early adopters, open access operators and privately managed services to discuss what reform means for innovation, customer experience and commercial models.
Switzerland's public transport sector is entering a major phase of structural transformation. As traditional ticket machine usage declines, the industry faces the challenge of keeping travel simple, inclusive and affordable for all. With around 250 transport operators collaborating through the nationwide Alliance SwissPass, the goal is clear: deliver a seamless, unified 'One Journey' experience for every passenger. A central pillar of this evolution is the move towards and account-based, paper and cashless ticketing model. For SBB, this transition carries a strong responsibility: supporting national harmonisation, contributing to common standards and driving innovation across the network.
Drawing on market research, field tests and newly developed industry products, this session explores what the next 5-10 years of account-based ticketing will look like for Switzerland.
Inspired by Switzerland's world-leading rural transport model, the Mini Switzerland project aims to demonstrate how fully integrated, reliable and digitally enabled mobility can be delivered in the UK's Peak District.
This session explores the vision for a network where buses and trains connect seamlessly, ticketing is simple and digital and hourly services become the minimum standard. Discover how this pilot could transform rural connectivity and set a new benchmark for passenger experience across regional transport.
The commercial viability of fare reductions being paid for by passenger growth has historically been hard to quantify. Operators are understandably hesitant to take on the risk and there has been limited public funding available to support experimentation. The National Bus Fare Cap provided a rare real-world opportunity to test this theory.
Luke will present evidence on how passenger behaviour changed under the '2 cap, the impact of the rise to '3, and key considerations for any transition if and when the fare cap ends.
Discover how Mexico is preparing a nationwide ticketing solution to support over 2,000 kilometres of new passenger rail services, spanning urban, suburban and intercity systems.
This session will explore the vision for a unified prepaid card and integrated payment methods designed to ensure interoperability, inclusivity and seamless passenger experiences across regions. Drawing on lessons from Mexico City’s large-scale fare collection reforms, this session will highlight strategies to design scalable, secure and innovative systems for complex rail networks worldwide.
What happens when the DfT imposes a'2 single fare cap and further funding is not available to discount period tickets.' Which customers were most affected, who took the switch to more frequent ticket buying or were different changes made by passengers. Against the backdrop of national scheme is one of retail transformation, improving the digital offer and convenience of having a ticket machine in your pocket.' There are also changes to multi-modal ticketing - a must have for areas to deliver integration and improve the passenger experience.
In this presentation John delves into the data to uncover trends and how this can link to other factors involved when choosing to buy a ticket.
As cities in emerging markets embrace digital transformation, open loop fare collection systems offer a pathway to greater ridership, improved financial inclusion, and reduced subsidy dependence.
This session explores the practical challenges and successes of implementing ABT in high-demand transit environments. From navigating regulatory and inter-agency complexities to balancing revenue protection with inclusive digital access, participants will gain insight from real-world applications such as MRT Jakarta’s journey toward sustainable farebox growth. The discussion will also highlight how transit data can be leveraged to drive operational efficiency and enhance service quality for riders.
As UK regions move towards new models of bus franchising, from Greater Manchester's Bee Network to schemes emerging in the West Midlands and Liverpool City Region, the question is no longer if franchising will happen, but how it will deliver better value, data insights and seamless journeys.
As UK regions move towards new models of bus franchising, from Greater Manchester's Bee Network to schemes emerging in the West Midlands and Liverpool City Region, the question is no longer if franchising will happen, but how it will deliver better value, data insights and seamless journeys.
As UK regions move towards new models of bus franchising, from Greater Manchester's Bee Network to schemes emerging in the West Midlands and Liverpool City Region, the question is no longer if franchising will happen, but how it will deliver better value, data insights and seamless journeys.
