Ticketing Without Boundaries: The Case for Account-Based Ticketing
Public transport ticketing is often fragmented, creating barriers between operators, modes, and regions. Account-Based Ticketing (ABT) overcomes this by moving fare logic and entitlements to a central back-office account, while EMV cards, mobile wallets, smartcards, and wearables act as simple identifiers. Fares, including price capping, are calculated centrally, enabling seamless travel across networks and media without disrupting existing systems. Passengers enjoy smoother, hassle-free travel, while operators gain quicker policy implementation, reduced reliance on hardware, and rich data for planning and reporting. ABT delivers ticketing without boundaries, simplifying fares, modernising networks, and putting passengers first. A win-win for authorities and operators.