Transport Ticketing Global 2026

As the UK moves towards a new rail structure under GBR, not all operators face the same journey. This session brings together early adopters, open access operators and privately managed services to discuss what reform means for innovation, customer experience and commercial models.

• How are these operators adapting to policy changes, embracing digital ticketing and maintaining agility in a restructured rail landscape?
• How early adopter regions and operators are preparing for transition under GBR and what lessons are emerging from the process
• Balancing competition and collaboration while maintaining customer choice and innovation outside the franchised model
• How unaffected operators are using technology, digital ticketing and service differentiation to remain competitive and connected