Catching the Opaque Passenger: Shining a Light on 'Partial' Journeys and Fraudulent Travel
Public transport systems face increasingly complex challenges as passengers exploit loopholes with partial tickets and 'opaque journeys'. This session focuses on uncovering fraud through semi-hidden patterns and examines cases that expose vulnerabilities across UK ticketing networks. It also looks ahead to the role of emerging technologies - from advanced analytics to AI-driven detection - in strengthening fraud prevention and transforming opacity into transparency.