Panel Discussion: The Role of Digital Wallets in Seamless Travel

17 Mar 2026
Platform 1
  • Discuss how digital wallets are transforming the way passengers interact with transit systems, from ticketing to real-time payments
  • Address barriers like infrastructure compatibility, security concerns and user adoption, while exploring future opportunities for innovation
  • How digital wallets can support broader goals like multimodal transportation, sustainability and personalized customer experience
Panelist
Roger Jones
Roger Jones, Programme Director National Ticketing System (NTS) - NZ Transport Agency Waka Kotahi
Matthew Lewis
Matthew Lewis, Technical Director SWIFT - Transport for West Midlands