Celebrating the smart ticketing & mobility industry's greatest achievements
Over the last eight years running the awards, we have seen the smart ticketing industry grow and develop all thanks to the hard work, innovation and collaborative efforts of our community.
The last year has been particularly challenging and whilst we can't celebrate in person, we didn't want to miss the opportunity to recognise the incredible work done around the world to keep passengers safe, rethink the public transport experience and recover.
This year we celebrated the Transport Ticketing Awards with an online ceremony, allowing our ever-growing number of international followers to take part.
Transport Ticketing Awards Categories
Digital Champion
The category recognises a digital champion who has gone over and above to revolutionise passengers’ digital journeys. Whether through an app or website, who has changed how customers are able to receive travel information, plan their journey end-to-end and pay by flexible means? This award is open to individual organisations or partnerships that are responsible for developing or operating a digital service that makes access to transport and fares simple for all passengers.
Most Innovative Customer Serving Operator
This category looks to celebrate an initiative that has positively changed how passengers interact with public transport. This can include: new service offerings and ways of helping customers access public transport; innovative fare structures to make transport accessible and encourage ridership; marketing campaigns that have helped drive the adoption of new types of ticketing; and initiatives that make passenger journeys easier to plan and execute.
Best Smart Ticketing Programme
(<200k Daily Journeys)
This award recognises a public transport operator or public transport authority and their technology partner(s) that have launched a successful smart ticketing programme in the last 2 years. The network to which the programme applies should serve fewer than 200,000 daily journeys. The award will take into account user-adoption, duration, sustainability and any other factors that make the project stand out.
Best Smart Ticketing Programme
(200k - 1m Daily Journeys)
This award recognises a public transport operator or public transport authority and their technology partner(s) that have launched a successful smart ticketing programme in the last 2 years. The network to which the programme applies should serve between 200,000 and 1,000,000 daily journeys. The award will take into account user-adoption, duration, sustainability and any other factors that make the project stand out.
Best Smart Ticketing Programme
(>1m Daily Journeys)
This award recognises a public transport operator or public transport authority and their technology partner(s) that have launched a successful smart ticketing programme in the last 2 years. The network to which the programme applies should serve more than 1,000,000 daily journeys. The award will take into account user-adoption, duration, sustainability and any other factors that make the project stand out.
Ticketing Technology of the Year
This category is to recognise a ticketing technology or solution company which has developed a brand new product which is set to revolutionise ticketing as we know it.
Ticketing Enabler of the Year
This category is to recognise an enabling solution that supports ticketing innovations across the industry. The award recognises standards, open-source technology, SoC, integration platforms, fintech and payments solutions, or other technologies that enable a more connected and open approach to fare collection.
Industry Contributor
The Industry Contributor Award is given each year to a person who has – over a number of years - made a significant contribution to the ticketing and fare collection. Whether through invention, a history of deploying major projects or a dedication to enabling innovation, this award is given to an individual who has dedicated themselves to improve ticketing and passenger outcomes.
Rules for submission
- Only nominations with all details of the submission completed by the deadline will be entered into the awards
- Companies are allowed to nominate themselves, clients or partners
- The Awards are free to enter and companies are allowed to enter multiple categories however, each entry must be unique. In the case of an entry being submitted to more than one category, the organiser reserves the right to re-allocate the entry to another category or remove the entry altogether.
- The organiser reserves the right to move an entry to a different category if, in the opinion of the organiser, the entry is a better fit for an alternative category. If an entry is moved, the organiser will give reasons for the move.
- Shortlisted companies must ensure a representative from their organisation is present at the event
- Solution providers must attend and/or sponsor the Transport Ticketing Awards online ceremony