This new category has been introduced to recognise a digital champion who has gone over and above to revolutionise passengers’ digital journeys. Whether through app or website, who has changed how customers are able to receive travel information, plan their journey end-to-end and pay by flexible means?  This award is open to individual organisations or partnerships that are responsible for developing or operating a service to make payment no longer a chore

This category is to celebrate the transport operator and/or technology partner that has launched, scaled or executed an exciting smart mobility programme which has positively changed how passengers interact with public transport.

This award recognises a transport operator or local authority that has launched a successful smart ticketing programme in the last 12 months; smart card, mobile or contactless.  The award will take into account the service user-adoption, duration and sustainability.

The category is for an authority that is utilising transport infrastructure in paving the way for a smarter city. The award will take into service adoption, consumer experience and innovative approaches to syncing technology.

This category is to recognise a ticketing technology or solution company which has developed a brand new product which is set to revolutionise ticketing as we know it. 

• A glass trophy to take back to their organisation head office
• A full company and project profile in our Awards hand out, distributed to all attendees
• A profile on the event website
• A feature in the post-event press release
• Profile in our post-event email campaign
• An interview post-event which will be distributed amongst our social media channels and media partners