From Face to Fare: Using Biometrics to Streamline Transit

18 Mar 2026
Theatre 2

Operators around the world are exploring biometrics as a way to reduce friction and speed up passenger journeys, allowing travellers to move through stations without presenting a card, barcode or device. By linking a verified biometric identity to an account-based ticketing back office, ‘face-as-token' travel can enable seamless, hands-free validation while preserving existing fare rules and payment methods.

This session will examine real-world pilots, the operational and policy considerations and the safeguards needed to deploy biometrics responsibly in public transport.