Carrie Hotton-MacDonald
Transit Director
,
Edmonton Transit Services
Canada
Carrie Hotton-MacDonald is Transit Director at Edmonton Transit Service (City of Edmonton, Canada). She has built her career in public transit with a strong rider-first perspective and is known for maintaining a focus on safe, reliable service and equitable access. Under her leadership, ETS ridership has grown significantly and she has secured important investments in service growth, fleet and facility renewal, as well as transit safety. She is active in the Canadian transit industry, and has been formally recognised by the Canadian Urban Transit Association (CUTA) on several occasions.
Sessions
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Fireside chat: How Edmonton Built a Rider-First Regional Fare System17-Mar-2026Platform 1
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Fireside chat: How Edmonton Built a Rider-First Regional Fare System17-Mar-2026Platform 1