Transport Ticketing Global 2017


The Transport Ticketing Awards was judged by an esteemed panel of industry experts. The judging panel reviewed all the award entries submitted before deciding on the winners and finalists for each category. The winners were announced at the Awards Ceremony on Tuesday 24 January 2017 at Landing Forty Two at The Leadenhall Building.

Briony Krikorian-Slade, UK Cards Association

Briony Krikorian-Slade, UK Cards Association; Judge at the 2016 Transport Ticketing AwardsBriony joined the UK Cards Association as principal policy adviser in 2013. She works on a range of issues for the card payments industry, including managing the impact of regulatory changes such as the new Payment Systems Regulator, and understanding changing consumer requirements for payment systems, including online and mobile use.  During 2015, Briony and colleagues have been running a project to extend the benefits of contactless debit and credit cards on the TfL system to other transit operators.  Previously Briony worked for the insurance trade body, the Association of British Insurers, for 7 years, running projects on motor and liability insurance issues.

Ralph Gambetta, Calypso Network Association

Ralph Gambetta, Calypso Network Association; Judge at the 2016 Transport Ticketing AwardsRalph Gambetta, Managing Director of Temco GmbH, has a management and a politics background with Ph.D. as well as a strong involvement into the transportation sector. Before joining in 1997 Temco GmbH he has been active in various transport companies such as German Railway, International Railway Union (UIC) and RATP (Paris metro and bus operator). Projects have included the successful smart card project CALYPSO (Contact And contactLess telematics platform Yielding a citizen Pass integrating urban Services and financial Operations) and SINCE project (Secure and Interoperable Networking for Contactless in Europe). Since 2005 he is in charge of promotion at Calypso Networks Association (CNA) and the deployment of smart ticketing schemes. Recently his function at CNA was extended to General Secretary. Further he is member of the German standardisation committee of information technology and smart cards and vice chair of the Smart Ticketing Alliance.

Ian Wright, Transport Focus

Ian Wright, Transport Focus; Judge at the 2016 Transport Ticketing AwardsAs an insight specialist Ian has spent his career getting under the skin of consumers in many sectors, to understand their needs and motivations. This has been whilst working for research agencies, consultancies and his own company. In his current role as Head of Insight at Transport Focus this means growing the organisation’s understanding of transport users. Previous roles have also included a focus on car drivers (Ford was a major client when at Goldfarb Consultants) and air passengers, when at British Airways.

John Elliott, Consult Hyperion

John Elliott, Consult Hyperion; Judge at the 2016 Transport Ticketing AwardsA globally recognised information security expert John heads up Consult Hyperion's Transit Practice. He brings to the project significant experience of designing and implementing secure electronic transactional services within the transit, payment and government sectors.

John has in-depth knowledge and experience of best practice within information security, including compliance with the requirements of the international payment schemes and PCI. His recent successes include facilitating the acceptance of contactless payment cards by Transport for London, where as Head of Security within the TfL Future Ticketing Project team, John authored the Security Requirements for the end-to-end service and oversaw the supplier's design. John is currently working with ITSO on extending the specification to allow implementations on mobile devices using HCE. He is also advising RSP ATOC on contactless payment card back-office implementations for rail.

Steve Howes, Howes Business Services Limited

Steve Howes, ATOC; Judge at the 2016 Transport Ticketing Awards

Steve Howes has worked on the application of information technology in the transportation and defence sectors for more than thirty years, the last fifteen of which have been spent exclusively working in the transport sector. 

Now at the Association of Train Operating Companies, Steve is Managing Director of Rail Settlement Plan, a company responsible for the design, build and operation of information systems providing a range of services to the passenger rail operators, covering revenue collection, allocation and settlement, the provision of fares and timetable information to ticketing and information systems, and ‘Ticket on Departure’ and seat reservations capabilities. He has been closely involved with the introduction of smartcard technology to the railway, covering both ITSO and Oyster, having sat on both the Board of Transys, the Oyster supplier, and the ITSO Board. He led the negotiations with TfL to introduce Oyster PAYG to the railway and is now working closely with the DfT on the South East Flexible Ticketing programme, which will introduce smartcard bases season tickets in 2015. Steve has also been responsible for overseeing the modernisation of many of RSP’s applications using open source software components and public cloud hosting, with substantial savings in costs.

Earlier in his career, whilst at WS Atkins, where he was Managing Director of the Transport Systems business unit, a consultancy business working for a large number of public transport authorities, he was instrumental in forming a joint venture with Thales and Halliburton which won the DIRECTS road user charging feasibility contract with the DfT, a £25M live pilot. Then, at Serco, Steve was responsible for the Integrated Transport Division which included overseeing the £160M PFI contract with the Highways Agency to design, build and operate the National Traffic Control Centre, and for operating one of the contact centres providing call handling services for National Rail Enquiries.

Steve Howes is a graduate in Mathematics, a Chartered Electrical Engineer and a Fellow of the British Computer Society.

Jeremy Meal, Director Smart Ticketing and Fares Strategies, SYSTRA and Elected Board (Supplier Sector) Director, ITSO

Jeremy Meal, ITSOJeremy Meal is Director Smart Ticketing and Fares Strategies at SYSTRA Ltd having previously worked for a PTE and privatised bus company either side of bus deregulation. Initially he was on secondment to Singapore for their successful integrated transport payment card project delivery in the early 1990s and its subsequent migration to a smart card (Ez-link). Now, Jeremy leads a team that has been involved with a large number of the UK smart card scheme roll-outs on public transport, particularly but not exclusively on buses and for card-production system set-up. This has included seeing several schemes through from inception, business case development, funding application, specification and procurement to deployment. Indeed it is in this latter role that SYSTRA has established its strong reputation for helping to make ITSO schemes happen, working with different suppliers to satisfy client aspirations in meeting their own local project objectives. Indeed in the past twelve years, under Jeremy’s lead, SYSTRA has been at the heart of ITSO implementation across many major UK schemes including Scotland, Wales, Centro, SWSAL and for the English National Concessionary Travel Scheme (ENCTS) advice to DfT through the strategic guidance, specification work and national testing undertaken in 2007-8 which set the initial pace of national ITSO roll-out alongside the schemes in Scotland and Wales. More recently, SYSTRA has pioneered development on several commercial ITSO scheme implementations with advice to Cardiff Bus (stored-value Iff Card based on STR), Newport Transport (Passport period pass) and the innovative interoperable carnet ticket for the Cambridge Busway as well as more recent seconded staff support over several months to Centro for SWIFT STR and nBus smart ticketing and Nottingham City Council for the launch of ITSO day-capping from mid-December 2015, a multi-modal ITSO first. The wider team has also recently helped deliver the National Youth Card this September for discounted bus travel in Wales. We have also been assisting several other schemes in STR deployment such as NoWcard’s NoWStar and Kent Connected during 2015. Jeremy was also elected in October 2012 by the ITSO Supplier Members as one of the Sector Directors to the Board of ITSO Limited to serve for 3 years and was recently re-elected unopposed for a further term.

Jessica Williams, Events Manager, Transport Ticketing World Series

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