How Trainline and Visa Acceptance Solutions Optimise Digital Journeys

17 Mar 2026
Platform 1

Millions of travellers now expect to plan, pay, and ride—all from their mobile or desktop, without ever touching a ticket machine. In this joint session, Trainline and Visa Acceptance Solutions share what it takes to deliver seamless digital journeys, focusing on the card-not-present flows that power app-based travel. We’ll walk through how these flows work in practice, including Digital Pay as You go (PAYG), and highlight the partnership learnings that have helped us improve authorisation, reduce friction, and support shared goals for better customer experience. Expect practical insights, real-world results, and tips for transit merchants looking to make digital journeys work for everyone.

Speakers
Thea Fisher
Thea Fisher, Global Head of Urban Mobility - Visa
Steve Gooder
Steve Gooder, VP Retail Innovation - Trainline