The roundtable discussions hosted at Transport Ticketing Global allowed our audience to engage with like-minded peers and explore the most important challenges and opportunities for the smart ticketing community. This was an opportunity to dive deeper into key topics, share case studies and hear how transport operators and authorities around the world are innovating and bringing value to their passengers.
Led by an independent expert, each hour-long roundtable discussion welcomed up to 12 participants and, in some cases, a relevant solution provider.
Unlike other session formats, all participants are encouraged to join the conversation, share their experiences and challenges.
To encourage open discussion, these private roundtables follow the Chatham House rule - participants are free to use information from the discussion but are not allowed to reveal who made any particular comment.
Join us for a compelling roundtable discussion focused on optimizing card-not-present (CNP) payments in the realm of urban mobility. As urban transit systems evolve, the need for seamless, secure, and efficient payment solutions becomes increasingly critical. This session will explore innovative strategies and technologies to enhance CNP transactions, ensuring they are as reliable and user-friendly as traditional tap-and-go methods.
Participants will delve into the concept of omnichannel payment solutions, examining how they can be leveraged to create a cohesive and integrated payment experience across various platforms and devices. This includes managing your portfolio of payment experiences, such as smart card top-offs, QR code payments, app-based transactions, and web-based payments. Industry experts will share their perspectives on overcoming the unique challenges associated with CNP payments, such as security concerns, fraud prevention, and customer experience.
This collaborative discussion aims to identify best practices and innovative solutions that can be implemented to support the growing demand for versatile and inclusive payment options in urban mobility. By addressing these key areas, we aim to provide a more comprehensive and user-friendly payment ecosystem for all users.
This roundtable will examine strategies used globally to build a cohesive fare data ecosystem, focusing on current initiatives in transit fare and ticketing data standardization. How do we assess how different approaches complement or clash with each other, and uncover strategies that foster a reliable, equitable, and interoperable fare data ecosystem that support healthy ridership?
Just as physical infrastructure—like buses, roads, and escalators—is essential for navigating a city, mobility data infrastructure is essential as it is the digital backbone of public transportation, connecting travelers to the information they need to make informed decisions. Data standards, like GTFS Fares, are the foundation of this digital network, enabling seamless information exchange across the industry. These standards can emerge through formal organizations with a goal of wide adoption or develop organically as de facto standards. Their governance models range from centralized bodies with authoritative oversight to decentralized, open, or hybrid approaches that encourage broad stakeholder participation, both offering distinct advantages in terms of control, transparency, and collaboration.
Spaces in each roundtable session are limited but we will do our best to accommodate as many people as possible throughout the event.
To take part in the roundtables you will need to register to attend Transport Ticketing Global. When prompted during the booking process, select the round table topics you are interested in. In the lead-up to the event, our team will contact you to confirm your place.
Please note that roundtable discussions are only available to transport operators, authorities and government attendees.
Get in touch with our team to find out how you can sponsor a roundtable discussion at Transport Ticketing Global 2025.
Share your story and take to the Transport Ticketing Global stage alongside the most influential smart ticketing leaders and experts.
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