Transport Ticketing Digital


About the platform

About the platform

What is Transport Ticketing Digital and why should you join the platform?

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Take a look at session topics as well as the speakers confirmed to share their insights on the Transport Ticketing Digital platform. Our past sessions are also available on-demand.

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Sign up today

Register now and gain access to the Transport Ticketing Digital platform including our year-round series and archive of on-demand content.

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Sponsorship Opportunities

Sponsorship Opportunities

Find you how you can promote your solutions to our audience of smart ticketing & mobility professionals from around the world.

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What is Transport Ticketing Digital?

With a global vaccination effort underway, we can now look towards the return of a more normal way of life. Transport operators and authorities around the world are being challenged to rethink the way passengers use their services; leveraging ticketing, journey planning and passenger information technology to reduce touchpoints, improve passenger flow and build public confidence. 

Transport Ticketing Digital is a year-round series of interactive webinars, discussions and networking for our global community of transport operators and authorities. Join the platform to watch live case studies, interviews and product demos and access our growing archive of on-demand content.

This is your chance to connect and collaborate with your peers, share advice, hear success stories and learn about the latest smart ticketing and mobility technology.

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Transport Ticketing Digital

Watch Insightful sessions

Our year-round content series is shaped by our community. We listen to you and address your greatest challenges - bringing you insights and advice from our global network of smart ticketing leaders and innovators.

Join the discussion

While we can't replace face-to-face interactions, we've made sure all our sessions are fully interactive. Join our round-table discussion or chat with others on the platform, ask questions and take part in audience polls. 

Connect with the community

Our meeting platform allows you to browse, connect and schedule meetings with our entire platform community. You can also explore our directory of leading suppliers and connect with experts ready to support you with your next project.

Featured Series Speakers

Sessions Available On-Demand

Redesigning the public transport experience through mobile & contactless ticketing

24 March 2021 | Sign up to watch



Mobile Ticketing in Public Transport

10 March 2021 | Sign up to watch

  1. 20 mins
    This session will discuss the implementation of a mobile ticketing solution in the Metropolitan Area of Porto, based on NFC and BLE technologies – challenges and opportunities.
  1. 40 mins

    In the current climate, public transport operators, local authorities and governments are increasingly looking at how to drive efficiencies, encourage ridership and enhance customer satisfaction across public transit networks. Traditional fare collection methods are slow to process and expensive to manage, but full-scale infrastructure change can be very costly and take a long time to launch. As the pandemic accelerates the digital agenda, now could be the perfect time to adopt mobile ticketing.

    Our panel will discuss:

    • How can transit authorities quickly transform their network and digitize services while avoiding significant investment? Is mobile ticketing the answer?
    • Key challenges and considerations when planning a mobile ticketing deployment

    • The benefits of mobile ticketing in public transport
    • Mobile ticketing technologies of the future

The Ticket to Recovery: Ticketing and Payments during and after the COVID-19 pandemic

28 October 2020 | Recordings now available on-demand | Sign up to watch

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The COVID-19 pandemic has left us tackling a range of challenges; ensuring safety of staff; providing safe and easy access for passengers; greatly reduced passenger numbers and revenue; new and changing patterns of travel.  This session will explore the technology, operational measures and commercial models that different stakeholders are employing as they look at ways to get passengers moving again.  We’ll hear from transport authorities and agencies from around the world and discuss how they are planning a route to recovery.



The Progress of MaaS in 2020 
MaaS Projects around the World 

25 November 2020 | Recordings now available on-demand | Sign up to watch

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Can Account-Based Ticketing lay the foundation for MaaS? Is ABT the express line for transit?

16 December 2020 | Recording now available on-demand | Sign up to watch

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The coming years will be defined by a migration of automated fare collection systems to some form of account-based ticketing. In the age of MaaS, migrating to ABT makes perfect sense to most operators. Can ABT be used as a major stepping stone to MaaS based on its ability to increase public & private collaboration and to support new transport modes and services?

  1. 60 mins
    Read the 5 key takeaways from this round-table discussion here. Round-Table Takeaways In order to create a new user experience MaaS goes beyond simple mobility. It ties together different experiences ...


The Rise of Contactless Payments in Public Transport

27 January 2021 | Recording now available on-demand | Sign up to watch

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  1. 40 mins

    This panel will discuss:

    • The benefits of contactless ticketing (improving UX, driving revenues & reducing operational costs, protecting drivers and passengers by reducing touch points).
    • As transit agencies modernize their fare payment systems, opportunities to pay with cash are reduced. Discuss the equity and accessibility issues in regards to contactless & mobile payments.
    • Analyse the complexities of implementing contactless EMV – from an ecosystem of stakeholders to differences in the local environment in terms of structure, policies, standards and regulation
    • The future of contactless in transport


    Panel Partner


Digital Partners

  • Vix Technology

    Platinum Sponsor & Digital Partner
  • Visa

    Gold Sponsor & Gold Digital Sponsor

On-Demand Webinar

Encouraging riders back to public transport - Can loyalty schemes influence passenger behaviour?

24 February 2021 | 2 PM (UTC) | Available On-Demand | Sign up to watch

Sponsored by Vix TechnologyHealth concerns, high expectations around customer service and the increasing number of on-demand choices available to passengers are threatening to drive public transport ridership down.  In this webinar, the first of Vix's 'A Better Customer Journey' series, Guy Culshaw, Chief Client Officer at HTK and Tony Smith, Head of Strategic Sales Europe at Vix Technology, explore how other industries have successfully used loyalty schemes to increase patronage and ask the question, is now the time to consider how this could work for public transport?  Is it time to get on the customer-centricity train?


Register your place

Online Registration

Please note that we have a combined registration form for both the Transport Ticketing Digital series and the Transport Ticketing Digital Summit. All passes provide access to both the year-round series and the summit. You can register your place here

Product & Solution Providers

Product and solution providers will need to purchase one of the product or service provider pass options. You can choose between our content an full-access passes.

Pick your pass

Free Access Passes

Transport operators, transport authorities, local/national government, standards bodies, press and partners will receive free full unrestricted access to Transport Ticketing Digital. 


Sponsorship Opportunities

Engage with our global audience of over 340 transport operators & authorities

We have helped connect the global smart ticketing and mobility community for over a decade and we have a track record of delivering value year on year. That’s why we have continued to grow our audience and why our sponsors continue to support us. Transport Ticketing Global is the landmark event in the industry calendar and while physical events can’t take place, we are delivering value and engaging with our community more than ever on the Transport Ticketing Digital platform. Our goal remains the same – to inspire and connect the global smart ticketing community so that they can enhance passenger experience and increase ridership.  

We work with our clients to plan and deliver on their goals. Whether you're looking to generate qualified leads, raise awareness, build trust or launch a new product, we can help you reach the right audience and engage them in the right way. Throughout the process, we provide support and guidance to help you make an impact and deliver RIO. You’ll also benefit from our audience insights, giving you a clearer view of your customers’ needs and challenges. Find out how we can help by getting in touch with the team or by downloading our sponsorship brochure.

Sponsorship Brochure

Sponsorship Brochure

Find out more about the Transport Ticketing Digital platform and the sponsorship opportunities available by downloading the sponsorship brochure.


Talk to the team

If you are a Transport Ticketing Global 2021 exhibitor or sponsor, please contact your account manager to find out how to get involved. 

If you're not a current exhibitor or sponsor, get in touch with the team.

Get in touch 

Sponsorship Enquiry

Get in touch with our team to find out about the sponsorship opportunities available on the Transport Ticketing Digital platform by completing the form below.


Accessing the Transport Ticketing Digital Platform

If you have registered and your booking has been approved you can access the platform by clicking on the link in the welcome email or by following the following steps:

1. Go to app.swapcard.com 
2. Enter the email address you registered with and click the arrow
3. If you have never signed in, you will be sent an email with a link to set your password. If you have signed in before but have forgotten your password, select 'Send me a magic link' and you will be sent an email with a link to reset your password. 

If you have not yet registered for Transport Ticketing Digital

1. Register here
2. Once your booking has been approved you will receive a welcome email with a link to activate your profile and access the platform.

Having trouble?

If you have issues accessing registering or accessing the platform, contact Andrew.