How can we help you?
Find our most frequently asked questions below. If you can't find an answer to your questions, please get in touch with our team.
Do I qualify for a free pass?
Free passes are available for transport operators, government and authorities, regulatory bodies and press. Anyone who does not meet these requirements will need to purchase passes. To book yours, click here.
What does my pass include access to?
Full access to both days of the event, plus the networking reception at the end of day 1. Please note this does not grant you access to the Transport Ticketing Gala Dinner & Awards which you can book here.
Where can I find local accommodation?
There are a number of hotels local to Olympia London, please follow this link to see them. Please note the sooner you book accommodation the better as availability will be limited.
How do I access the networking app?
Two weeks before the event, you will be sent an email that prompts you to activate your profile on the event app. From here you can begin personalising your profile and connect with other visitors. If you haven't received your activation email (and there are less than two weeks to go until the event) please contact support@transport-ticketing.com.
How do I collect my badge?
Once your registration has been approved, you will receive an email confirmation of your registration which contains a unique registration code and barcode. Please have this ready when you arrive at the event as you will need to show this code at one of the registration desks to print your badge.
How do I get to Olympia London?
The venue is easily accessible via public transport. Please click here for travel information