Recorded 3rd May 2023 | Register to watch on-demand
Closed-loop and open-loop systems in mass transit: key considerations for transit operators
Schedule
14:00 | Interactive presentation
Ken Ritchie, Senior Director, Global Industry Solutions, Cybersource Global Vertical Solutions
In this interactive session, we’ll cover the latest on open-loop and closed-loop payment systems in mass transit. While both aim to deliver an enhanced passenger experience, both still have their own unique pros and cons. Regardless of how you choose to manage payments for riders, both systems have unique considerations and offer exciting innovation opportunities to think about.
14:15 | Panel Discussion
- What are the key drivers to decide between the open-loop or a closed-loop system for riders? Let’s talk use-cases
- Are closed-loop systems an innovation of the past? How can transport providers enhance the passenger experience in a closed-loop system or through account-based ticketing?
- The future of open-loop systems: key benefits and considerations for successful adoption.
Moderator: Tim Jefferson, Managing Director, The Human Chain/First Partner
Ken Ritchie, Senior Director, Global Industry Solutions, Cybersource Global Vertical Solutions
Jit Ng, Payment Interface Manager, Transport for London
John Backway, Head of Central Back Office, Rail Delivery Group
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