We are back, live in London to gather our global community to explore the future of smart ticketing and mobility.

We are back, live in London to gather our global community to explore the future of smart ticketing and mobility.

Returning for its 14th edition on 28-29 June, Transport Ticketing Global is the world's largest forum for smart ticketing and mobility, gathering over 1,000 transport professionals from 60 countries. Through in-depth case studies from leading operators, engaging presentations, and panel discussions, this gathering is the platform for transport professionals to set the industry agenda.

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08:00
  1. Registration and Coffee
    40 mins
08:50
  1. Theatre 1
    20 mins
    Welcome to Transport Ticketing Global and an update on the industry 
09:30
  1. Theatre 1
    25 mins

    Through the close collaboration of payment networks and technology partners, public transportation systems around the world have made great strides in recent years with the adoption of contactless payment options. As the popularity of contactless grows, so too does the opportunity to tackle inequalities among riders. 

    During this session, Visa will be discussing new and upcoming projects, as well as stand out case studies, that showcase how open loop, contactless payment systems are boosting financial equity for underserved people and economies around the world. 

10:40
  1. Coffee and Networking Break
    30 mins
11:10
  1. The Deployment of ABT & Contactless
    Theatre 1
    5 mins
  2. The Global Shift to Mobile-Based Ticketing
    Theatre 2
    5 mins
  3. Enabling MaaS - Technology, Cooperation & Policy
    Theatre 3
    5 mins
11:15
  1. Theatre 1
    20 mins
    Since Cubic’s inception 50 years ago, we’ve been a champion of the agencies. From London to New York, closed loop to open loop, magnetic tickets to virtualised cards in wallets, and much more. But the industry’s landscape is changing. Be it from the capex v opex models, transaction models, procurement cycles, switch from project to product mindset or the push to evolve to digital platforms. In this session we want to provide insights to navigate through these changes and help position you to be the next case study everyone references. 
  2. Theatre 2
    20 mins

    Public Transit Agencies (PTAs) around the world are faced with two conflicting truths: One, they recognise that passengers want mobile ticketing. And two, they know it is not easy to give these passengers what they want. Implementing virtual ticketing, while highly desirable, poses many challenges, for reasons spanning legacy infrastructure to device coverage, tight budgets and everything in between. The good news is there are solutions in the market right now that can be deployed in months, rather than years. This holds true whether your agency employs DESFire, ITSO, Calypso, EMV – and whether your scheme is open-loop, closed-loop, ABT, PAYG, or Maas. In this session, we will first consider all the challenges and opportunities in the current mobile ticketing landscape. Then we will discuss OnBoard™, Snowball Technology's SaaS platform, and how this unique product simultaneously addresses many of the classic challenges faced by PTAs in their mobile ticketing journeys.

  3. Theatre 3
    20 mins
    Hear how Siemens Mobility have created lasting and sustainable MaaS solutions that allow new and emerging technology, modal integration plus insightful data analysis. Working alongside public authorities and transport operators consideration has been
    given to MaaS offerings that deliver all of the above whilst creating positive outcomes for the passenger and transport operators.
11:35
  1. Theatre 1
    20 mins

    This presentation will explore the emerging trends in paying for travel following the Covid-19 pandemic. It considers why the future of flexible and convenient methods of paying for travel in London will be driven by pay as you go on Oyster and contactless.

  2. Theatre 2
    20 mins
    Find out how 15 transit agencies across multiple counties and states came together to develop a single mobile ticketing platform.  Now the largest in the United States, EZfare offers SVA, ABT as well as integration with multiple global trip planning partners.   
  3. Theatre 3
    20 mins
    In some form or kinds, MaaS is here to stay. There are hundreds of MaaS-implementations and many support groups like the MaaS Alliance that help MaaS become successful. But, governments, cities and PTAs are struggling to motivate private and public actors to cooperate efficiently to make MaaS work. In this session Søren Kofoed Bom will present a catalog of ideas for third party sale for public transport in Denmark and how they have joined forces in a Nordic MaaS project called NOMAD, where the lay out for a roaming cross border enabler platform will be piloted between the countries in 2022. 
11:55
  1. Theatre 1
    20 mins

    This session will explore the future of ticketing and the development of MaaS, through the cross-experiences of a ticketing provider and a transport operator.

    • A quantum leap in customer experience quality and service reliability/efficiency
    • Providing the transport backbone of future smart cities
    • Leveraging data to drive continuous improvement & cost saving
  2. Theatre 2
    20 mins
    This presentation will discuss the successful deployment of mobile ticketing in France during the COVID-19 crisis.  
  3. Theatre 3
    20 mins
    Mobility needs and travel habits are evolving and facilitating access to multimodal transportation that will make travel more convenient for travellers is a vital evolution for transport authorities. To empower them to deliver on their MaaS promises, we look at technology from all points of view, facilitating access to and management of an aggregated mobility offer, providing quality data analytics for future growth, while keeping the user experience paramount. 
12:15
  1. Theatre 1
    45 mins
    • How can transit agencies deliver ABT? What ticketing model should operators use and how to migrate from a legacy card centric world to a new ABT world

    • The benefits & challenges of implementing ABT functionality     

    • What’s the best form of ABT: with or without EMV, with or without closed-loop card, online/ offline or a hybrid form?  

    • Can ABT open up new opportunities, business models and provide access to new markets? 

    • The use of mobile in ABT  

    • Challenges in conflicting technologies, EMV/country standards/use of mobile, can they co-exist? 

    • Different variations of payment flows for the slightly different flavours of ABT and the related financial reconciliation processes  

  2. Theatre 2
    45 mins
    • How can transit authorities quickly transform their network and digitize services while avoiding significant investment? 

    • Key challenges and considerations when planning a mobile ticketing deployment 

    • Is mobile ticketing ‘the tool’ to regain trust in public transport when it gets to the access of services? 

    • Which app is the best? Is the competitive market confusing? 

  3. Theatre 3
    45 mins

    This panel will discuss: 

    • What role should public actors play in the MaaS ecosystem? Should they control and own the MaaS system or is it better to create the conditions for private MaaS actors to act independently?  

    • The current scalability limitations of MaaS & how to achieve a deep-level integration of various mobility types  

    • Can ABT lay the foundation for MaaS? 

    • How to manage different identities of different operators 

    • Data-sharing, public-private partnerships, shared transport and the outlook for post-pandemic transit  

13:00
  1. Lunch and networking break
    60 mins
14:00
  1. The Deployment of ABT & Contactless
    Theatre 1
    20 mins

    ABT and innovations in payments offer new opportunities, but how do you ensure when implementing these capabilities, that the major goals of accessible transport and equitable mobility are met, and avoid the traps of deploying a constrained system? This session will explore some of the critical factors that need to be considered to support decision making, to allow for continued innovation, whilst at the same time practically delivering a sustainable ABT solution that best serves the whole community.  

  2. Post-COVID UX, New Customer Behaviour & Customer Information
    Theatre 2
    20 mins

    To transform public transport, we must first look at the customers and what drives their decision-making. What makes people choose to use, or not use, public or shared transport? What factors are holding them back, or what conveniences would persuade them to choose it more. James Bain will be sharing insights gained from recent research activity commissioned by Worldline. By exploring the trade-offs passengers have to make, Worldline is looking into understanding how as an industry we can truly influence and drive change. This will give valuable insight to help understand the reasons for and against using public transport, and the role of both operators and suppliers within the industry to address and resolving these issues.

  3. Enabling MaaS - Technology, Cooperation & Policy
    Theatre 3
    20 mins
    Passenger transport in our cities is changing. The vision of seamless, frictionless multimodal door-to-door journeys can become a reality thanks to the new paradigms like Mobile Ticketing, Open Loop Pay-as-you-go, Digital Wallets, Account-based, Ticketing as a Service or Be-in/Be-out, converging all of them in MaaS. With the latest trends in payment methods and business models, which focus on the end user, Indra’s solution applies the most innovative technology to agencies revenue management processes, allowing them to accelerate the smart city and transport revolution. In this presentation, Indra will present its MaaS solutions for cities, focusing on the main challenges from a technological and organizational point of view, highlighting the keys for a successful MaaS implementation, based to their wide experience providing multimodal ticketing and transportation solutions in more than 50 countries and 100 cities like Madrid, Barcelona, Lisbon, Amsterdam, Athens, St Louis (USA), Mexico, Santiago de Chile, Sao Paulo, Buenos Aires, Cairo, Kuala Lumpur, Delhi, Calcutta, Mumbai or Riyadh. 
14:20
  1. Theatre 1
    20 mins
    In this session, Ben Whitaker, Chief Evangelist at Masabi will share the growth in the market of the Fare Payments-as-a-Service approach instead of using a bespoke design-build solution and the pros and cons of each model. He will be joined by Simon Laker from Consult Hyperion to share the findings from a recent white paper which highlights the significant cost savings available to transport authorities and operators when switching to a Fare Payments-as-a-Service approach instead of using a bespoke design-build solution.
  2. Theatre 2
    20 mins
    Ticketing For Humans – how might we harness principles of psychology and behavioural science to create more people-friendly transport tickets? What can transport learn from behavioural responses to other sectors innovating subscriptions, digital payments, loyalty rewards and demand management? This talk introduces key concepts illustrated with big and small ideas. 
  3. Theatre 3
    20 mins

    Join this session to learn how transit agencies can introduce unique payment form factors to improve convenience, assist accessible customers and create excitement. How to leverage existing revenue systems and introduce cool payment products such as wearables, subdermal, collectables and other interesting products already in the market and coming up. 

14:40
  1. Theatre 1
    20 mins
    The existing ORCA transit fare payment system in the Seattle region is multi-modal, multi-agency, and amongst the most utilized transport electronic payment systems in North America. However, its aging infrastructure and lack of flexibility for modernization combined with the region's rapid growth led the cross-agency payments team to embark on an ambitious program to build a new ORCA payment system, launching in the spring of 2022. This presentation will describe the design of new payment technologies that the next generation ORCA system is being built upon, share the challenges faced in the product development and delivery, and will identify the unique and innovative approach that has been adopted for transitioning from one payment system to another in a live environment. 
  2. Theatre 2
    20 mins

    Society has reached an inflection point. It’s time to move forward in a sustainable way, building smart communities and driving sustainable living. Transport has a big part to play in achieving this. This session will examine how new technologies such as AI, digital twin and blockchain, can combine with the appetite for contactless PAYG, to produce seamless and connected journeys. These in turn can create the new customer experience needed to drive a shift to sustainable transport, and make a positive impact on the communities it serves.

  3. Theatre 3
    20 mins

    Solent Transport has launched the first multi-city MaaS platform in the UK. In this session Chris will outline the key challenges and achievements Solent Transport have found during this innovative project, and discuss what lessons can be learned by other regions seeking to develop a MaaS solution.

15:40
  1. Coffee and networking break
    20 mins
16:00
  1. The Deployment of ABT & The Williams-Shapps Review - What Does the Future Hold For the Rail Industry
    Theatre 1
    20 mins

    The Land Transport Authority (LTA) of Singapore has embarked on an e-payment journey to encourage commuters to charge the stored value cards using e-payment, instead of cash, in transit for several years. With LTA’s initiatives and campaigns, the transit ticketing system in Singapore with an average daily ridership of 7.7 million pre-Covid has seen the e-payment numbers increased significantly. One of the key e-payment highlights is the roll-out of the open loop payment platform (SimplyGo) in 2019 to accept MasterCard, VISA and NETS cards and the cards provisioned on mobile phones and wearables for fare payment in public transport country wide, and the cessation of paper single trip tickets for rail services. In this presentation, the speaker will share how Singapore has benefitted from SimplyGo, the challenges we face and anticipate and how we intend to overcome them.

  2. Fare Modelling & Policies - Meeting the Changing Needs of Your Passengers
    Theatre 2
    20 mins
    These days it seems that the only certainty in life is continuous change. The pandemic has changed the way we live and work.  Economic turbulence, the cost of living and the need to achieve net-zero all bring challenges. What has all this got to do with public transport and fare policies?  Let’s have a closer look.
  3. The Role of Ticketing in Transport Recovery - A New Era for Public Transport
    Theatre 3
    20 mins

    Users will keep and evolve the habits formed and lessons learned during the pandemic. The transit industry must evolve to support these changes and predict future preferences. This presents the transit industry with new challenges. What are these challenges and what can industry stakeholders do to overcome them in a post-pandemic world? 

    • Realize one platform – so users have the option of one ticket and one form factor across all transport modes or realize one platform – so users can choose a single ticket in the form factor that fits their needs to access all transport modes  

    • Drive and simplify upgradability – so legacy systems can evolve into future-proof solutions with the flexibility to continue adapting 

    • Ensure sustainability – so stakeholders can safeguard their investments 

    • Last but not least: balance investment costs with revenue generated.  

    The good news is: Mastering the first three issues will provide the answers to the fourth and key challenge. 

16:20
  1. Theatre 1
    70 mins

    This panel will discuss: 

    • The creation of Great British Railways (GBR) to own infrastructure, receive fare revenue, run and plan the network and set most fares and timetables  

    • Reform of and upgrades to the fares system with an emphasis on standardisation and simplicity – the introduction of flexible season tickets  

    • The end of the franchise system 

    • Focus on customer: easy, frictionless payment options across the network, digital tickets. Expansion of PAYG journeys outside of London. Modernised and simplified fares, including flexible season tickets  

  2. Theatre 2
    20 mins
  3. Theatre 3
    20 mins
    In the session I’ll talk through some of the findings from our insight during COVID and what people are thinking about their travel in the future across all modes. What is working well for them, and what do they think needs to change? 
16:40
  1. Theatre 1
    50 mins

    ​​​​​This panel will discuss: 

    • The creation of Great British Railways (GBR) to own infrastructure, receive fare revenue, run and plan the network and set most fares and timetables  

    • Reform of and upgrades to the fares system with an emphasis on standardisation and simplicity – the introduction of flexible season tickets  

    • The end of the franchise system 

    • Focus on customer: easy, frictionless payment options across the network, digital tickets. Expansion of PAYG journeys outside of London. Modernised and simplified fares, including flexible season tickets  

  2. Theatre 2
    20 mins
    • Simplification of student tickets
    • Introduction of free fare tickets
    • Integration of city and intercity fare structure
    • Shaping the "vignette" tickets
  3. Theatre 3
    20 mins

    The COVID-19 pandemic continues to challenge society beyond anyone’s expectation. This presentation will discuss: 

    • The central role of digitalisation in public transport which, among other issues,  addresses the heightened health and safety issues raised during the pandemic and the reduced  need to handle cash or touch the payment terminals due to the use of contactless technologies
    • The increasing demand for semiconductors, challenges & opportunities due to the impact caused by COVID-19
    • NXP’s role in accelerating digitalisation in the transit market
17:00
  1. Theatre 1
    30 mins

    This panel will discuss: 

    • The creation of Great British Railways (GBR) to own infrastructure, receive fare revenue, run and plan the network and set most fares and timetables  

    • Reform of and upgrades to the fares system with an emphasis on standardisation and simplicity – the introduction of flexible season tickets  

    • The end of the franchise system 

    • Focus on customer: easy, frictionless payment options across the network, digital tickets. Expansion of PAYG journeys outside of London. Modernised and simplified fares, including flexible season tickets  

  2. Theatre 2
    45 mins
  3. Theatre 3
    20 mins

    Making strategic choices for ticketing investment to suit all demographics, whilst meeting stakeholder, budget and time requirements, is difficult.  Many people want a modern seamless ticketing experience but solutions need to cater for multiple user preferences and have the flexibility to change over time.  What’s important to fix and what can be adapted or upgraded to meet evolving customer needs and support increased ridership?

17:30
  1. Drinks Reception & Networking sponsored by Indra
    Drinks Reception & Networking sponsored by Indra
    60 mins
08:00
  1. Registration and coffee
    30 mins
08:50
  1. Opening Plenary
    Theatre 1
    60 mins
    Join this session to discuss the changing face of mobility in urban spaces and how Visa makes cities smarter. Katerina Lamprou and Venceslas Cartier will host ATM Milano, Dott and MaaS Alliance in a panel moderated by Andrew Vorster to investigate the added-value of integrating multiple means of transport into a unified journey experience.  
10:00
  1. Theatre 1
    20 mins
    With customer-oriented tariffs and ticketing solutions like BestPrice or Check-in/Be-out, a public transportation service can offer the ease of mind to the customers of always having the cheapest ticket for their ride. Especially, in these changing times during and after the COVID pandemic, which introduced a new liberty in a lot of commuters' available working places, this technology offers a degree of freedom and flexibility, which was previously unknown. We have the technology to address the issues of our time, to have a positive impact on climate change, to improve the work-life balance, to offer services for everyone independent from their life’s circumstances. Join this session to learn how the public transportation services just have to take this step and introduce the next evolution. 
  2. Theatre 2
    20 mins
  3. Theatre 3
    20 mins
    The next generation of journey planning technology, as enabled by the Mobility of a Service Code of Practice will need to go beyond simply enabling people to navigate public, active and shared travel and support the creation of place and community, which is really what transport is designed to enable. In this session, we’ll explore international examples of the 15 Minute City and discuss what place making and community creation tools might be required in future journey planning apps to make this a reality in the UK. 
10:20
  1. Theatre 1
    20 mins

    EMT Madrid is the benchmark surface PTO in Spain, with millions of daily trips and transactions in the various mobility services provided by the company, including bus service, bikesharing system, underground parking facilities, charging infrastructure for electric vehicles or the cable car. EMT will show the company’s holistic approach in this field

  2. Theatre 2
    20 mins

    As blockchain technology continues to evolve, it is beginning to work its magic in a multitude of industries. But how can the ticketing sector make use of this tantalising new technology? Is really the future, or just a fad? Dr Joe Preece, a Research Fellow in Data Integration in the Railway Industry at the University of Birmingham, will answer these questions as he takes you on a journey through the latest research in the field.

  3. Theatre 3
    20 mins

    Transport for London is a unique multi-modal operator with millions of customers daily generating an incredible amount of data.  Couple this with some of the most advanced data capabilities of any public transport network in the world.  We want to share the innovative approach we have taken to create the knowledge and insight for our operational teams to make a difference in the fight against fare evasion. Come and hear about our journey of identifying anomalous travel patterns in ticketing data and beyond.....

10:40
  1. Theatre 1
    20 mins
    During the last four years SL has built their own ticketing system. The work started with some valuable decisions; develop in-house, avoid being dependent on suppliers, simplified fares and an established customer offer. The solution includes contactless payment cards, EMV-based open loop travel cards, full integration between mobile ticketing and travel cards. The presentation will highlight all the challenges, even given the resources in time, money and personnel, that we have run into. Among others, challenges with readers, suppliers, conflicting priorities and “feature creping."   
  2. Theatre 2
    20 mins

    When cities embrace digital payment systems, they embrace the potential to create more efficient, inclusive and sustainable travel experiences door-to-door. Now, as pandemic-related restrictions continue to lift in various parts of the world, an exciting new opportunity has emerged for transit operators and cities to encourage riders back onto public transport. Reflecting on industry collaborations that have brought digital payment solutions to life, Cybersource will discuss how to enable success in transit acceptance, evolve with new ways to pay and secure closed-loop urban mobility payment platforms – now and in the future.

  3. Theatre 3
    20 mins
11:00
  1. Theatre 1
    20 mins
    Brief recount of the history and development of Translink’s transport ticketing system over the last 20 years leading into the exciting plans for the future implementation of Account Based Ticketing in Northern Ireland.
  2. Theatre 2
    40 mins
  3. Theatre 3
    20 mins

    Excellent public transport is one of the most important tools to accelerate the transition to a more sustainable world. But why is excellence so hard to achieve? Snapper has been researching the barriers to continuously improving public transport. We will explore the role Public Transport professionals play, the myths around motivation and competence and uncover how the combination of trust and data literacy can lead to transformational change.

11:20
  1. Theatre 1
    20 mins

    Budapest has revised its digital ticketing strategy and introduced a new application after an unsuccessful e-ticketing project. What kind of opportunities has a city when it faces scarcity in resources and timing? What can be a successful strategy for a successful implementation? We will discuss the project planning and management tools which were applied in Budapest.   

  2. Theatre 2
    20 mins
  3. Theatre 3
    20 mins

    When the Seattle region started planning for their next generation transit payment system, they decided to take a novel approach to their data platform: build it in-house. While transport agencies usually “own” all of their system data, it can historically be challenging to access, report on, and retain the data that lives outside of their control. Through this approach, using homegrown design and COTS reporting tools, the participating ORCA agencies will be able to make better use of their fare system data for more extensive data integration, smarter service planning, and more equitable customer service.

11:40
  1. Coffee and Networking Break
    20 mins
12:00
  1. The Evolution of Ticketing and Payments in Europe
    Theatre 1
    20 mins
    This session will discuss the current state of deployment of digital tickets in public transport in Rome, innovative services and features offered to the users, the adoption of e-payments in Italy & strategies for future developments.

     

  2. The Evolution of Ticketing and Payments in the UK
    Theatre 2
    20 mins
    Swift is now well established as a public transport ticketing solution in the West Midlands and wider area, with products available for all classes of customer irrespective of their age, technical savviness or even their credit worthiness. Join this session to hear about TfWM plans on development of ABT on the ITSO platform for bus and tram, multi operator and multi contactless capping across East and West Midlands & how the TfWM app is being evolved.  
  3. Data Gathering, Sharing & Analysis
    Theatre 3
    60 mins
    • Initiatives that are harnessing data to improve local transport offers  

    • The value of data being created by smart ticketing initiatives  

    • How data can be used to help inform fares reform  

12:40
  1. Theatre 1
    20 mins
  2. Theatre 2
    20 mins
    This presentation will highlight the innovative work and achievements underway across Northern Authorities and will provide an overview of a joined-up vision for digital ticketing that builds on local innovation and is delivered through collaborating partners. 
  3. Theatre 3
    20 mins
    In this presentation, the Undersecretary for Mobility Planning is going to present Buenos Aires City´s strategy to mitigate and promote sustainable mobility, and how public transport ticketing data became a strategic input for City planification.
13:00
  1. Lunch and Networking Break
    60 mins
14:00
  1. The Evolution of Ticketing and Payments in Europe & Australia
    Theatre 1
    20 mins

    Telexis/Enghouse is an established presence in the Dutch transit landscape, being a key player in the development of the card based automated fare collection (OV-Chipkaart) and the migration to open-loop EMV payment systems. To enable a seamless migration, Telexis rolled out a hybrid software solution that supports both the OV-Chipkaart (QR-code) and EMV schemes. Telexis/Enghouse is building on its success in the Netherlands and Central and Eastern Europe with an expansion to the North American market. Most notable is its recent selection by the California Integrated Travel Project (Cal-ITP) to provide its EMV solution under a Master Service Agreement to enable the California’s transit agencies/operators  with the open-loop payment capabilities. The Telexis/Enghouse presentation will explore the company’s migration from early AFC solutions to open-loop systems that enable transit agencies to embrace EMV payment capabilities.

  2. The Evolution of Ticketing and Payments in the UK
    Theatre 2
    20 mins
  3. Best Practices in Procurement & Technology Selection
    Theatre 3
    20 mins
    The fare payment system team in Seattle evaluated multiple procurement models when starting procurement back in 2017 for their new ORCA fare system launching this year. After weighing through Design, Build, Operate & Maintain (DBOM), Design-Bid-Build (DBB), Design-Build (DB), and Service models, the region selected a hybrid of various DB and Service contracts. The Seattle region also required mandatory third-party subcontracts for specialized development and solutions. There have been many successes, challenges, and lessons learned.  
14:20
  1. Theatre 1
    20 mins
    While this contactless project in Porto was planned before the COVID-19 pandemic, its arrival came at a critical moment for post-covid recovery, supporting the role of public transportation in returni ...
  2. Theatre 2
    20 mins
  3. Theatre 3
    40 mins
    • What should the procurement approach look like? Vertically integrated solution under a design, build, operate and maintain basis or modular procurement where the agency resumes the role of system integrator?  

    • Will establishing a procurement process that welcomes disruptive newcomers to bid unlock innovation in the transit industry? 

    • What does the transition to next-gen fare collection look like? 

14:40
  1. Theatre 1
    20 mins

    Customers are increasingly demanding convenience, choice and tailored mobility experiences. Digital products and services are being adopted in order to enable customers to make well informed travel choices. Kurt will discuss how Transport for NSW’s is leveraging technology to:

    • Create unified customer experiences by aggregating transportation data sets
    • Connect customer’s end to end journeys through a seamless plan, book and pay experience
    • Establish a multi-modal single customer view
    • Personalise the customer experience and leverage real time data to enable informed trip planning decisions to be made based on a multitude of scenarios
    • Deliver a world class omni channel transport customer experience across the state
  2. Theatre 2
    20 mins

    Adrian will be detailing LNER’s approach to creating a leading digital experience, with the customer at the heart of their approach. LNER is in the midst of building the UK’s largest mobility proposition as it looks to encourage even more people to shift to rail and Adrian will be providing insights and updates on how the project is progressing.

  3. Theatre 3
    20 mins
15:00
  1. Coffee and Networking Break
    30 mins
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