Exclusive Industry Intelligence from Transport Ticketing Digital Platform

Smart Ticketing Insights is the premium thought-leadership series from Transport Ticketing Global’s digital arm, delivering in-depth analysis, expert perspectives and real-world case studies from across the global mobility ecosystem.

Access exclusive reports, uncover emerging trends, and gain practical insights from the organisations driving change across transport networks worldwide.

This year's sponsors include:

  • VayaPay
  • HID
  • Planeta Informática
  • Elavon
Three women at a table looking at their tablets

Download 2026 Insights Report

Insights Report, Edition 01

          cover of Transport Ticketing Insights Report 1 - cover

This Report Features:

Modernising Mobility: Toronto Transit Commission’s Fare Collection Transformation for a Connected Future by Yeeman Chen, Acting Department Head, Farecard, Toronto Transit Commission

Ventra Fare Payment Options by Bill Trumbull, General Manager, Chicago Transit Authority

AI, the Role of Agents, and the Future of Transportation, Visibility and Transparency by Scott Suine, Co-Founder & Director, Osmodal Group

From Contracts to Collaboration: Why Automated Fare Collection Projects Depend on Partnerships, Not  Paperwork by Ilia Bruns, PMP, Project Manager at Clevor Consulting Group


 

Insights Report, Edition 02

Transport Ticketing Insights Report 2

This Report Features:

Ventra Fare Payment Options by Bill Trumbull, General Manager, Chicago Transit Authority

The Evolution of Transit Open Payments by Curtis Pierce, Principal, Four Nines Technologies

From Connections to Intelligence: A Journey Through the Network by Nick Mackie, Founder & Managing Director, Vecture

How GTFS Fares Can Help Build Confidence in Transit When It’s Needed Most by Shea Angus, Communications Advisor, MobilityData


 

Insights Report, Edition 03 - Sponsored by VayaPay

          Transport Ticketing Insights Report - Front cover - Edition 3

This Report features:

How The Payment Footprint Strengthens Revenue Protection by How The Payment Footprint Strengthens Revenue Protection

Is Pay-As-You-Go Suitable For Scheme Interoperability? by Andrew Anderson, Independent Advisor, Finavon Consulting

Mobile PAYG – One to Watch by Richard Rowson, Consultant, F17


 

Insights Report, Edition 04 - Sponsored by HID

Transport Ticketing Insights Report - Edition 4 - Sponsored by HID

This Report Features:

Ticket Validation Hardware Secures Payments for a Smoother Transit Ride by Arthur Tay, Director, Product Management, HID

Digital Identity - A Trend that Transport Operators Should Not Ignore by Steve Paniffer, SVP Digital Identity, Consult Hyperion

Roam Like Home - For Multimodal Journeys Throughout Europe by Soren Sorenson, Consultant


 

Insights Report, Edition 05 - Sponsored by Elavon

          Transport Ticketing Insights Report - Front Cover - Sponsored by Elavon

This Report Features:

Why AI-Driven Fraud Protection Matters Now by John Dobson, Vice President Merchant Security & Fraud, Elavon


 

Insights Report, Edition 06 - Sponsored by Planeta Informática

Transport Ticketing Insights Report - Edition 6 - Sponsored by Planeta Informatica

This Report Features:

Minimum Viable Incremental Infrastructure Investment for AFC: Enhanced and Interoperable Solution for All Models by Planeta Informatica