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Panel Discussion: Strategies for Protecting Revenue and Improving Compliance

20 Nov 2024
  • Understanding Fare Evasion trends – Analyse contributing factors: revenue loss, customer behaviour and motivations for evasion
  • Effective Strategies and Policies – explore successful interventions and operational policies for reducing fare evasion
  • Community and stakeholders engagement – lessons learned from past strategies
Moderator
Deborah Wathen Finn, President - The Wathen Group
Speakers
Brittany Montgomery, Senior Advisor, Special Projects & Initiatives, Office of the NYCT President - MTA
Natalia Tinjaca, Director of Security - TransMilenio S.A.
Jeremy Feigelson, Special Counsel - MTA