Panel Discussion: Open Loop & Closed Loop: Choosing the right approach for your riders and you
19 Nov 2024
- What is the business case for open payments, does it really increase ridership, removes friction and attracts different groups?
- Is there a need for closed loop at all? How about the unbanked customers and those who don’t want to use bank cards? Does open loop replace the inclusive nature of a closed loop system?
- Which costs should agencies rolling out open-loop payments be prepared for?
