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Panel Discussion: Strategies for Revenue Protection in Public Transport Systems

04 Mar 2025
Theatre 2
  • Identify current trends in fare evasion, understand the impact of fraudulent travel and revenue loss and explore effective strategies to mitigate both challenges
  • Discuss how data analytics, AI and other innovative initiatives can help in detecting and preventing revenue leakage within transit systems  
  • Analyze how revenue protection measures can provide assurance to customers, consider when enforcement costs might outweigh benefits and explore public perceptions of fare evasion 
  • Discuss how coordination, knowledge sharing and partnership work can reduce fare evasion
Moderator
Matthew Lee, Partner - Winder Phillips Associates
Panelist
Mark Langmead, Director Revenue & Compass Operations - Translink Vancouver
Angela Gibson, Executive Director, Revenue Protection Department - Toronto Transit Commission (TTC)
Javier Cancela, CEO - Recaudo Bogotá SAS
Jon Poett, Operational Policy Manager - Transport for London
Ellory Monks, Chief Venture Officer - Cubic Transportation Systems