This session will delve into how the Muj vlak (My Train) app is revolutionizing the passenger experience by offering a suite of services that streamline ticket purchasing, seat reservations and access to on-board amenities. With real-time journey information, the app ensures that passengers are fully informed and able to take advantage of their rights throughout their journey, before, during and after. Barbara & Jan will discuss the app’s role in enhancing transparency and convenience for travellers, setting new standards for digital railway services.