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Fireside chat; MBTA - A Journey from Card-Based to Account-Based Fare Collection

16 Dec 2020

The Massachusetts Bay Transportation Authority (MBTA), which serves the greater Boston area and beyond, is working on a program to migrate their well-established card-based fare collection technology ‘Charlie Card’ to a modern account-based system for the 2020s. This fireside will discuss the program journey from conception through to plans for pilot and deployment across a multi-modal agency. We’ll also discuss some future thinking capabilities which position MBTA as leaders in agency thinking around equity and customer privacy.

Sara Walsh-Mulligan, Director of System Implementation, Fare Transformation - Massachusetts Bay Transportation Authority
Nealay Vasavda, Technical Lead for Policy Implementation - Massachusetts Bay Transportation Authority
Simon Laker, Global Head of Mobility Payments - Consult Hyperion