In the current climate, public transport operators, local authorities and governments are increasingly looking at how to drive efficiencies, encourage ridership and enhance customer satisfaction across public transit networks. Traditional fare collection methods are slow to process and expensive to manage, but full-scale infrastructure change can be very costly and take a long time to launch. As the pandemic accelerates the digital agenda, now could be the perfect time to adopt mobile ticketing.

Our panel will discuss:

• How can transit authorities quickly transform their network and digitize services while avoiding significant investment? Is mobile ticketing the answer?

• Key challenges and considerations when planning a mobile ticketing deployment

• The benefits of mobile ticketing in public transport
• Mobile ticketing technologies of the future