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Panel Discussion: Mobile Ticketing in Public Transport. A practical roadmap for successful mobile ticketing deployment

10 Mar 2021

In the current climate, public transport operators, local authorities and governments are increasingly looking at how to drive efficiencies, encourage ridership and enhance customer satisfaction across public transit networks. Traditional fare collection methods are slow to process and expensive to manage, but full-scale infrastructure change can be very costly and take a long time to launch. As the pandemic accelerates the digital agenda, now could be the perfect time to adopt mobile ticketing.

Our panel will discuss:

  • How can transit authorities quickly transform their network and digitize services while avoiding significant investment? Is mobile ticketing the answer?
  • Key challenges and considerations when planning a mobile ticketing deployment

  • The benefits of mobile ticketing in public transport
  • Mobile ticketing technologies of the future
Moderator
Mike Burden , Director - Burden Consulting
Panellists
Michelle Whitney
Michelle Whitney, Revenue Operations Supervisor - Regional Transportation Commission of Southern Nevada
Uri Appelbaum
Uri Appelbaum, Senior Director for Projects & Technologies - Ministry of Transport Israel
Michael Wevill
Michael Wevill, Swift Development Manager - Transport for West Midlands

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