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Duncan Henry

Duncan Henry

Director and Principal Consultant, Tangent Telecom
United Kingdom

Duncan is a UK-based independent rail consultant with over 20 years expertise in ticketing, fares, retail, and customer information.  Duncan has worked across the GB rail industry including at Trainline as interim Future Ticketing Director; Rail Delivery Group as Retail Strategy Director for the £10bn+ GB rail market; and at the nascent GBRTT to set up the pay as you go director role.  He has worked on rail bid and mobilisation teams, including helping to win and mobilise Northern and London Overground for Arriva; and he led the Darwin Real Time programme for National Rail Enquiries.  Duncan holds an MBA from Cranfield and BSc from Loughborough Universities.

Duncan now offers interim consultancy, using his extensive knowledge of the processes, systems and people within GB rail, government, and regulatory organisations, to help clients define and deliver their strategic business objectives.

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