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Andrew Anderson

Andrew Anderson

Head of Customer Payments, Transport for London
United Kingdom
Andrew Anderson has worked in public transport and ticketing systems for over 25 years. Starting as Stagecoach Group's very first graduate trainee, he has worked for both operators and suppliers before joining Transport for London in 2003. Andrew was been a key member of TfL's Future Ticketing Project which delivered contactless payment acceptance, with accountability for the business and customer requirements and stakeholder management and more recently has been responsible for sponsoring a range of projects in the ticketing and payments environment including the ticketing changes to enable Night Tube, and most recently delivery of the TfL Oyster app. In addition he has defined and implemented several new ticketing projects and initiatives which have been pivotal in Oyster's evolution, such as the launch of pay as you go on Oyster, the development of the Oyster photocard for child free travel concessionary schemes and the expansion of pay as you go to National Rail services in London. Andrew is responsible for the product life cycle for TfL's revenue collection systems and is now leading on the ticketing system changes to support Crossrail and the introduction of Weekly Capping for Oyster customers.
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