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Explore how transport operators and authorities around the world are embracing the latest ticketing technologies, putting data to work and rethinking fare structures to build passenger confidence, increase ridership and recover. 

The Transport Ticketing Digital Summit brought the world's largest forum for smart ticketing and mobility online, gathering over 850 transport professionals from 55 countries. Through in-depth case studies from leading operators, technical product demonstrations, engaging presentationspanel discussions, and round tables, this online gathering helped re-set the industry agenda and map the road to recovery. View the agenda.

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Summit Agenda

Click on the dates below to view the agenda for each day of the Transport Ticketing Digital Summit. All timing shown are UK/BST (UTC+1).
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Summit Themes

The Covid-19 pandemic has undoubtedly accelerated the digital and contactless agenda and forced transport operators and authorities to reconsider how their customers will plan, pay for and travel on public transport. To help the industry to adapt, we focussed the programme on the most important topics and challenges faced by the industry right now. 

  • Account-based ticketing - efficiency, cost-saving, and flexible fares

  • Contactless ticketing - enabling frictionless transit

  • Going Mobile - keeping pace with the accelerating digital agenda

  • Data gathering, sharing & analysis - making the most of data generated by advanced ticketing systems

  • Enabling MaaS - technology, cooperation & policy

  • Best practice in procurement and technology selection

  • Integrated ticketing - creating a seamless multi-modal travel experience

  • Fare modeling & policies - meeting the changing needs of your passengers

  • Open standards - interoperability, security and driving innovation

  • UX & Journey planning - informing & empowering your customers

  • New technologies enabling the smart ticketing world - Biometrics, AI and more

Missed the event? Sign up to watch on-demand

Transport operators and authorities can sign up to watch the summit session recordings on-demand. 

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Meet the Speakers

Meet the Speakers

Browse the growing line-up of ticketing, payments and mobility experts taking the virtual stage this June.