Transport Ticketing Awards Online




Announcing the 2021 Transport Ticketing Awards Shortlist!

Over the last eight years running the awards, we have seen the smart ticketing industry grow and develop all thanks to the hard work, innovation and collaborative efforts of our community.

We were overwhelmed by the response this year and delighted by the great quantity and quality of the entries - it's encouraging to see evidence of so many innovative ticketing technologies and projects around the world.  Despite the particularly challenging year faced by the industry we received so many last minute entries that we had to extend the judging period to give our very hard-working judges time to read and consider every entry. 

Below you will find the shortlisted entries for each category. We will announce the Transport Ticketing Awards winners and celebrate during an online ceremony as part of the Transport Ticketing Digital Summit on 23rd June 2021. To watch the ceremony you will just need a content pass - find out more about our pass options here

2021 Transport Ticketing Awards - Shortlist

Digital Champion

KaCyber Security Technologies Ltd

The Moscow Metro - Chatbot Aleksandra

Moovit in partnership with Israel's Ministry of Transport and Pango

The Moscow Traffic Control Center - The Moscow Transport App

CitySwift & The Go-Ahead Group for the Go-Ahead Group When2Travel Project

Greater Dayton Regional Transit Authority (RTA), Transit App and Masabi


Most Innovative Customer Serving Operator

Snapper Services Limited & Wellington

Conduent Business Solutions Italia S.p.A. / City of Bergamo

London North Eastern Railway (LNER)

Best Smart Ticketing Programme
(<200k Daily Journeys)

eos.uptrade GmbH & Stadtwerke Osnabrück AG

ACT, a Fujitsu company and trentbarton

NeoRide's EZfare, 3 states, 13 agencies, 4 ticketing apps, 1 system

Best Smart Ticketing Programme
(200k - 1m Daily Journeys)

National Express West Midlands

Ridango, Skanetrafiken & Telia

Best Smart Ticketing Programme
(>1m Daily Journeys)

The Moscow Metro - Troika in the Regions of Russia

Land Transport Authority

Transport for NSW

Best MaaS Initiative

The Moscow Traffic Control Center - The Moscow Transport app

Transit app, RTC Nevada

Monaco City Hall & Flowbird Transport Intelligence

Ticketing Technology of the Year

Tickin-App by DB Vertrieb GmbH, DB Regio AG, DB Systel GmbH

The Moscow Metro - FacePay

ZED Digital

Ticketing Enabler of the Year

AEP Ticketing Solutions

The Open Transport Initiative


Masabi's Open App Mobile and Account-Based Ticketing Ecosystem

The Digital Series for the Smart Ticketing & Mobility Community

Your chance to connect and interact with your peers, hear success stories and learn about the latest smart ticketing and mobility technology.

Explore the series