Ticketer

The judges commented that this is a 'brand new solution for a common problem and with real safety value for the future based on the planned roadmap' 

Snapper Services Limited & Wellington

The judges commented: 'Instead of social distancing being reported to passengers to put them off travelling, this solution prioritised improving the service!'

NeoRide's EZfare, 3 states, 13 agencies, 4 ticketing apps, 1 system

The Judges commented: '3 states, 13 agencies with 4 ticketing apps now use one system that 98% of EZfare customers say has made purchasing tickets easier'

National Express West Midlands

The judges commented: 'This is an inclusive solution with a clear roadmap to future expansion to multi-operator services and good evidence of take-up'

The Moscow Metro - Troika in the Regions of Russia

The judges commented that this is a 'large scale roll out with several passenger benefits' and 'in six months, the daily volume of payments went up 93%.'

The Moscow Traffic Control Center - The Moscow Transport app

The judges commented that this is a 'large-scale implementation of MaaS that's properly multi-modal with a single payment solution' with 'astounding adoption'.

Tickin-App by DB Vertrieb GmbH, DB Regio AG, DB Systel GmbH

The judges commented that the Tickin-App is an 'easy solution for Be-Out' that 'the simplicity of the customer experience and the lack of requirement for on-vehicle or in-station infrastructure is commendable'.

The Open Transport Initiative

The judges commented that the Open Transport Initiative is a 'well-needed open-data standard for transportation and mobility that can be adapted across industries.'

Lewis Clark, Head of Technology and Innovation, Transport for NSW