Ticketing Technology of the year was the most popular awards category of 2017 with over 20 submissions. The judges want to recognise two companies who particularly stood out.
EOS.Uptrade GmbH have developed a Mobile Ticketing system which is characterised by its flexibility of integration. Different scenarios like Check-In/Check-Out, Check-In/Be-Out and Be-In/Be-Out may be compiled. To avoid expensive infrastructures, the system is tailored to smartphone users. Further, it runs without additional on-board equipment. Optional expansions with affordable on-board units provide additional functionalities.
In 2017, they aim to pilot the system in two regions and collect valuable results regarding its use by passengers, followed by a rollout across the entire service area (network) of the transport company.
The judges were impressed by the 'Clever use of CIBO'
Parkeon has developed RetailWall® for the TVM market. RetailWall® brings new levels of information and accessibility into rail retailing through large information screens and touchscreen vending kiosks.
This integrated solution provides cheapest fares information via the touchscreen, along with live train running information, notices, advertising and news/social media feeds via large display screens. Automatic DDA and Equality Act compliant proximity and height detection systems meet the needs of all users.
Parkeon has developed a clear, robust and innovative TVM technology roadmap for rail retailing. This includes a family of new generation TVMs purpose-designed to meet the needs of TOCs and passengers in a range of retail environments. Parkeon will shortly launch its RetailPanel® - a smaller footprint touchscreen TVM offering the access, retailing and communication benefits of RetailWall®, in a compact package.
Through such developments, Parkeon augments its position as a global leader in transport ticketing, harnessing the power of the digital age to help operators improve their offer, whilst enhancing the experience of travellers, including those with special needs.
The judges agreed 'This is a good solution to a major passenger pain point, Groundbreaking improvement to customer service around TVMs, Highly innovative product which is already deployed and making a difference.'