FAQ

VENUE

Q. Where is the Conference and Exhibition venue?

The venue for Transport Ticketing 2010 is the Waldorf Hilton in London.
http://www.hilton.co.uk/waldorf

Q. How do I get to the Waldorf Hilton Hotel in London?

Travel to The Waldorf Hilton hotel, in the heart of London's West End. It's 5 minutes' walk from Covent Garden Market, 10 minutes' walk from Trafalgar Square and the London Eye. The hotel is within 90 minutes of London's 3 major airports: Heathrow, Gatwick and Stansted.
Maps and Directions

Q. Can I attend the exhibition only?

Sorry no, not this year.

REGISTRATION

Q. What are the registration fees?

To find out the registration fees for Transport Ticketing 2010, please have a look at our Pricing Information page, where details of the packages and prices are explained.
If you are thinking of attending as a delegate but need more information, please contact Paul Hemmings on +44 (0) 20 7067 1824 or email paul.hemmings@clarionevents.com

Q. Can I have a press/analyst pass?

If you wish to apply for a Press/Analyst pass please provide full credentials to:
Angela Williams, Marketing Manager
angela.williams@clarionevents.com

Q. I am a representative of one of the organisations sponsoring and/or exhibiting at the event. How do I register?

All requests for and regarding sponsorship and exhibition opportunities and packages need to be directed to Sandeep Malhotra to sandeep.malhotra@clarionevents.com or call +44 (0) 20 7067 1827.

Q. I am a speaker – how do I register?

Speakers (for presentations, panels and round tables) will be automatically registered for the event by Clarion Events – you need not register yourself!

Q. Is there a special rate for team bookings?

Yes. If you purchase two Conference passes you can register a third person for half price.

Q. Can I buy one pass and share it between two people over both days?

No, unfortunately it is not possible to share a ticket.

Q. Can I register for one day of the Conference only?

No, unfortunately we do not sell one day passes.

Q. Can I register to attend the Conference for one presentation only?

Sorry no, it is not possible to register to attend the Conference for one presentation only.

Q. I have been offered a discount on the Conference fee and would like to claim it.

Please to go to the Registration page. On the first page, you will be prompted to enter a promotional code. Enter your promotional code into the box provided and your booking will be automatically amended.

Q. I forgot to mention the discount I have been offered when I registered. Can I get a partial refund?

Unfortunately, discounts can only be applied at the time of booking.

Q. Can I reduce the cost of my Conference pass if I don’t partake of the refreshments?

It is not possible to reduce the cost of a Conference pass by not partaking of the refreshments.

Q. Can I get a discount because I need to fly in to attend the event?

We do not grant discounts based upon the costs associated with travel to and from the event.

Q. Do you have a partner/spouse program?

We do not have a partner/spouse program.

Q. How do I cancel my registration?

Any cancellations must be received in writing at least 28 days prior to the commencement of the programme. A cancellation fee of 22% will be incurred on all cancellations received before this time. After this date, we regret cancellations can not be accepted and registrants will be liable for payment of 100% of the invoiced amount. Where payment has already been made, no refund will be given. A substitute delegate can be named at any time before the programme begins and no fees will be applied for this.

Q. I haven’t received my badge/acknowledgement of registration.

We are not mailing out badges in advance. Your badge will be waiting for you at Transport Ticketing 2010.

Successful registrations should receive a confirmation email. If you have not received this email, please contact paul.hemmings@clarionevents.com.

LIST RENTAL

Q. Can I have a copy of the attendee list?

Sorry no, we do not rent out the attendee list. Only companies sponsoring or exhibiting at the event who have secured this opportunity in their package are entitled to receive the attendee list for one post-event mail or email.

Those interested in sponsoring or exhibiting at the event should contact:

Sandeep Malhotra, Commercial Director
sandeep.malhotra@clarionevents.com

CONTACT THE ORGANISERS

Q. How do I contact the organisers?

Transport Ticketing 2010 enquiries
T +44 (0) 20 7067 1824
transport-ticketing@clarionevents.com

Zara Nathan, Event Producer
T +44 (0) 20 7067 1826
zara.nathan@clarionevents.com

Sandeep Malhotra, Sponsorship Sales Manager
T +44 (0) 20 7067 1828
manoj.nardini@clarionevents.com

Angela Williams, Marketing Manager
T +44 (0) 20 7067 1830
angela.williams@clarionevents.com

Q. I am interested in speaking at this or a future event.

Please contact:

Zara Nathan, Event Producer
T +44 (0) 20 7067 1826
zara.nathan@clarionevents.com

Q. I am interested in sponsoring and/or exhibiting at the event.

Please contact:

Sandeep Malhotra, Sponsorship Sales Manager
T +44 (0) 20 7067 1827
sandeep.malhotra@clarionevents.com

Q. I believe the subscribers to my publication / website / blog would be very interested in your event. What promotional opportunities exist for industry press and commentators?

Please contact:

Angela Williams, Marketing Manager
T +44 (0) 20 7067 1830
angela.williams@clarionevents.com

Q. How can I be kept informed of all developments with this event and the other events in your annual schedule?

Please contact:

Angela Williams, Marketing Manager
T +44 (0) 20 7067 1830
angela.williams@clarionevents.com

MISCELLANEOUS

Q. Is there a dress code?

We have no official dress code. However, the majority of attendees attend in business casual or business attire.
 

Q. Can I arrange in advance to meet with one or more of the event sponsors/exhibitors?

Please contact:

Sandeep Malhotra, Sponsorship Sales Manager
T +44 (0) 20 7067 1827
sandeep.malhotra@clarionevents.com